Listen More Than You Talk. And When You Talk People Will Listen
There are many takes on the same adage about listening more than you speak. It’s so important that I want to reiterate it—but also highlight an additional perspective: your words become far more powerful when you choose them carefully, after listening intently and speaking wisely.
So much of my day is verbal communication—on the phone, in person, in small groups or in larger meetings. I’m paid to share my experiences with groups, on panels and as a keynote speaker. I guest lecture and volunteer my time and expertise as well. Despite this, I can be quite reserved. I am genuinely more interested in other people, of all types than I am in myself.
I am forever curious about people and the world around us. I love hearing someone else’s story—their vision, dreams, and ambitions. I am a perpetual student. I am always eager to learn more history and to explore varying perspectives on current events. I want to know not just interesting facts, but how things work. Learning has always piqued my interest. Over time, learning about people has become equally fascinating—because everyone has a story to share.
I wish more people took joy in active listening and in learning about others, rather than focusing solely on sharing themselves. Our current environment is oversaturated with superficiality and an endless stream of people boasting about very little. Yet within that clutter are millions of interesting, passionate, and talented individuals. There is an infinite supply of worthwhile ideas and perspectives to capture your attention.
My advice is simple: listen and learn more. I am not advocating for silence, but I am a proponent of not forcing conversation, facts, or “content” without substance.
If you truly listen, then when it is your time to make a point, teach a lesson, or share something meaningful—people will listen more closely. If you endlessly talk, your words lose their impact. Be a good human. Listen and learn.
In business especially, take note of what others say—it can absolutely shape your next move. You won’t gather that insight if you’re the one always talking. And when you do choose to speak, people will take notice. They will hear you—but more importantly, they will listen.
By Chris Sinclair
Founder, The Anthem Group
